High level of professionalism in processing my transactions, and the clarity of given information have made my experiences in dealing with them the best of its kind. Consequently, I am providing this feedback to highlight the remarkable performance of Mr. Aldrich C. Bazan, who has always assisted me in my travel plans. Your professionalism and valued efforts are much appreciated.
09:25 21 Jul 17
I would like to say about Zabeel Star that when they Say something will do it on time as well , thank you Very much guys. Hope see you soon. Thanks Mr.Mohamad.
04:31 25 Oct 17
Mr Arif Ali has given 100% positive service for me and good know that place for further arrangements
Ibrahim S Mneimneh
12:36 26 Oct 17
They promised , they delivered! The service was perfect and the staff are very professional
10:49 31 Oct 17
Zabeel Star is easily the best travel and tourism in the UAE. The ease and comfort with which they serve you is inspiring. Whether it’s a visa requirement or a booking, they will do it. And in particular Mohammad Kassim is a dream to work with. Has never let me down on a deadline request ever. He’s the star of Zabeel.
08:11 29 Oct 17
Staff is highly assistive, cooperative and friendly. Excellent services in less time. They are just amazing.
Faisal Al Hamdan
14:33 31 Oct 17
One of the best agency that provides you the good & quick service, tickets prices are also cheap. My recommendation to all my friends and family to use Zabeel Star Travel & Tourism
19:13 06 Nov 17
Very good service, fast and very professional team. I recommended to anyone planning to apply for Thailand visa.
13:14 23 Nov 17
Zabeel Star is the best Travel and Tourism service in the UAE. All of professional staff are working there and good and fast service also. Specially Mohammed Arif Ali is one of them..
THE ENDERALL GAMER
16:22 23 Nov 17
Excellent service! Quick and professional. Thanks Mohammed Arif Ali for your exceptional customer service. Reham Mustafa
12:42 28 Nov 17
Incredibly proactive & professional Mr. Arif working at Zabeel Star Travel & Tourism is truly a pleasure to work with. I found the company details on social media and simply placed a called and spoke to Mr. Arif.He listened to my request patiently and offered me prompt service for Chinese visa application, within the next 2 hours of us speaking.A messenger from the company collected my documents and gave me a receipt of payment and I was informed my passport will be returned with the stamped visa on 29th Nov. I did not have to call or follow up with anyone at their end as I was pleasantly surprised to receive my visa stamped passport, a day earlier than promised. It has been an absolute pleasure to work with Mr. Arif and Zabeel Star Travel & Tourism. I recommend it highly for anyone looking for quality and effective service. Thank you for your services.
16:34 30 Nov 17
I approached Zabeel Star for an urgent Visa process with just 4 days in hand and they delivered me the Visa in 3 days promptly 👍. One Mr. Aldrich was very kind enough to even give me a discount and Mr. Arif constantly kept in touch with the Visa status and handed over the visa promptly.
12:41 11 Dec 17
Againe happy custemer to you, i recived my visa as earliest. Thank you very much zabeel star...
04:28 11 Dec 17
Good service ,we were updated everyday about our visas . Mr Mohammed Arif Ali was so helpful and did an amazing job which will let us ask for there service when ever it’s needed
07:53 21 Dec 17
I would totally recommend this company for visa services, I had a great experience. I was working with Mohammed Arif Ali and I would like to say thank you.
11:39 24 Jan 18
The best office I have ever deal with. From the first time i called them they give me all requirement i need. Then they follow up with me. They fill the application and complete all the requirement then they submit it to the consulate without my attendance. I really appreciate their work and its very easy and comfortable
18:52 06 Feb 18
The service exceeded my expectations in terms of professionalism and response compared to other agencies. I needed an urgent visa to India last week and they managed to really help me out, got everything together for me in a couple of hours and the visa in two days! Was entirely seamless for me. Just put in my Schenghen visa with them now, application process was very quick and easy.Highly recommend their services Thank you!!!
17:32 12 Feb 18
Zabeel Star is the best Travel and Tourism service in the UAE. All of experience staff are working there and very good service, fast and very professional team. I recommended to anyone planning to apply for Thailand, Singapore or Malaysia visa.
14:32 14 Feb 18
Amazing services, fast, supportive, felxabile, friendly and multinational staff and so kind, they understand all the processes of any visa requirements, Highly recommend to everyone.Thank you for your great services😊خدمة ممتازة .. موظفين ماهرين .. احسن شركة سياحة تعاملت معها بالامارات.. خصوصا في خدمات الفيزا .. بشرحهم لاي شخص محتاج مساعدة في استخراج فيزا اي بلد .. ميرسي علي الخدمة السريعة و البساطة في التعامل
00:21 30 Mar 18
The best customer service and amazing team!🌸 Big big thanks for Nilla. She is so professional and polite. I got my visa on time Definitely will come back to you for other visa services. And Definitely I will recommend Zabeel Star Travel agency to my friends and people I know.Thanks Nurzhamal
17:50 04 Apr 18
Ms Karen is very much accomodative to all concern. Very detailed and straight forward to all inquiries. Her hospitality and kindness as a coordinator is outstanding.
08:54 14 May 18
Very good service by Neela, everything was updated on email. Fast and efficient service. Thank u.
19:47 17 May 18
Zabeel Star is the best Travel and Tourism service in the UAE. All of experience staff are working there and very good service, fast and very professional team. I recommended to anyone planning to apply for anywhere.Great personality Mohammad Qasim thanks to miss karen and Mr Arif.
22:36 26 May 18
Many people can render good services at a higher cost but it is difficult to get a reliable supplier and good services at reasonable price. Zabeel Star travel and tourism is a real star in the Tourism industry. I have to say thanks to all of you and Mr. Mohammed Qassim, I appreciate your kindness and professionalism.
ayman al assaf
08:04 03 Jun 18
Honestly I prefer them over any other tourism company!There commitment is great, the follow up and clarity is superb (Aldrich) is an amazing guy who made the process of obtaining a visa smooth and easy
07:57 26 Jun 18
They earned the 5 star. These guys know what exactly they are doing. The best travel agency by far. They will definitely make your life easier. My special thanks to Mr Aldrich Bazan.
14:51 03 Jul 18
Excellent service & customer support. Very prompt in replying to queries & keeps the information crystal clear.Made good on the promise of pick up & delivery & 100% accuracy on the committed date.Karen was excellent. You must use their services to experience “Customer Care”.
07:35 14 Jul 18
My first time using Zabeel. I was a bit sceptical but the agency delivered as promised. The collection and delivery of my documents was prompt and using the Express service Zabeel got my job done the next day. Keep it up and good work Aldrich and Team.
11:14 25 Jul 18
Excellent service and follow up by Nilla and the team. Thai visa processed as promised, smoothly with no surprises. Will definitely use the service again
08:11 26 Jul 18
Service is very good and we got our passport on time. Excellent service and customer support especially from Karen. Keep up the good work and will recommend Zabeel Star Tourism to our friends,
14:51 16 Aug 18
We took their service to get Russia tourist visa. We got the visa in 7 working days. they gave us a good price also. staff Karen is very good.Thanks
07:46 12 Aug 18
It was great to do business with you. Very professional staff,I would like to thank Ms Karen for her help and support, I got the visa on time as promised.Definitely,will do business with you in the near future
Mylene Delos Angeles
08:04 16 Aug 18
I wish there are more stars! Thank you Zabeel Star Travel & Tourism Specially to Ms. Karen Riomalos Thumbs up for the good service, quick responses to inquiry, accommodating and most of all the visa came out on promised time. I'm 100% satisfied.
09:12 26 Aug 18
I had a wonderful experience getting my Egypt visa done from the Zabeel Star. It is not very often that one has a good experience getting visa procedures done. Unlike others, the Zabeel team asked precisely just the set of documents required when I called. I preferred visiting the office personally as I wanted to see for myself if I am handing over my passport to a professional travel agency. The team is warm and friendly and they work with an intention to assist the best way possible. They seem to have a desire to provide the best customer service. The Visa fees were very resonable and the Visa was handed over to me on the promised date (just within 5 days) and the email and message alerts keep me updated. I wanted to collect my passport and visa once it was ready and the gentleman waited in the office for an extra half an hour after closing time, just so that I could collect it that evening. It has been a positive experience and i'm sure I'll contact Zabeel Star for any future visa and travel requirements. Keep up the good work.
13:27 29 Aug 18
Did my Russian Visa with this company. Super quick, professional and convenient. Ms Neela was assisting and updating me. Totally recommended for visa issues. Planning couple trips ahead and will definitely use this agency to assist me.
14:03 24 Sep 18
Excellent experience! Prompt, professional and great customer service! Karen is extremely helpful and does her job extremely well. Very satisfied and will definitely use Zaabeel Travel again.
06:54 27 Sep 18
I had an awesome experience. I just browsed their website and the next day I have received a followup call. Following day a messenger from Zabeel Star was present in my office to collect my documents. On the sixth day of collecting the documents, my passport was delivered with visa stamped. Excellent service. Keep it up.
14:19 14 Oct 18
Excellent experience! I got my Thailand visa in 2 days, Karen is very professional and great customer service! I am Very satisfied and will definitely use Zaabeel Travel again. God bless you Karen keep it up!!!
Alishan Altaf Hussain
14:51 16 Oct 18
Very quick service and helpful staff keeping updated everyday through email and sms.Great service.Staff member Mr. Aldrich is very supportive.Thanks alot
17:03 23 Oct 18
I requested for Russian Visa with Zabeel.They were excellent and Ms Karen was assisting and updating me. I genuinely recommend her for visa related purposes. I am also planning for other country visas and will definitely use this agency for visa to other countries.
13:19 27 Oct 18
Zabeel star provides excellent service and their staff gives prompt responses to any queries. I personally would like to thank Mr. Aldrich and Mr. Arif they both ensured that my application was flawless for UK and US Visas. I strongly recommend Zabeel Star for all visa services.
13:03 19 Nov 18
Thank you Ms. Karen from Zabeel Star Travel who assisted me with my Russian visa smoothly. It was a last minute decision and I must say very limited time but she gave me assurance of getting the visa done ON TIME. I must say exceeded my expectation. Well done to this agency and staff who’s very helpful. Will surely recommend to others. Thank you once again.
09:43 02 Jan 19
Thank you Ms. Sumaira from Zabeel Star Travel who assisted me with my Schengen visa. I had an awesome experience. Excellent service. Keep it up.
14:39 17 Jan 19
I came across Zabeel star travels while I was searching online for a good travel agency to help me process my visas to multiple countries, I personally visited the office and met Ahmad and he explained all the stuff and instantly did my paper work, he followed up with me regularly and made sure my documents were complete and applied on time , I have received two visas to the countries I wished to travel and awaiting the other two.. Ahmad is like a family to me now he helped me saved my time and guided me with the correct process:) I highly recommend if you are looking for travel services you shld go to zabeel and especially to Ahmad:)
10:47 18 Jan 19
Most personal, professional service. They have extensive reach inside UAE and at all embassies great relationships. Last years these guys handle all my personal and company Visa matters and I could not be happier. I have recommended them over and over. The guys Aldrich and Amin will work for you tirelessly until your case is resolved. Even when I had issues late at night, even on a weekend, they were available ready and willing to assist. Nothing beats that. Thanks always guys and keep up the great work.
11:39 20 Jan 19
Thank you Ms. Sumaira from Zabeel Star Travel who assisted me with my Thailand visa. I had an awesome experience. Excellent service. Keep it up.
maria shamira lasala
08:27 28 Jan 19
This was my first time out using a travel agency and let me tell you the experience I had with Ms. Karen was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all my questions, her follow-up great, and very detailed oriented. All documents was clearly identified which made my application a hassle free. I cant thank Ms. Karen enough for this amazing experience. I will always recommend Zabeel Star Travel and Tourism here in UAE for next trip and looking forward to work with Ms. Karen always for my next destination.
07:12 09 Feb 19
Best services, their price, their staff especially Sumaira, everyone should approach to her. She is very friendly and trustworthy. Best travel agency after a long time.
11:00 11 Feb 19
In the beginning i thought this is not real because it is too good to be true... but when i called them and their driver came and collected the papers for the Visa, and when the next Day Karen from customer service called me to say application is submitted, then when the agreed deadline approached Sumaira from customer service called me giving me the good news that Visa is out.... i laterally had ZERO effort in this Visa Thanks to Zabeel Star ... Well done guys its a shame there are only 5 stars I would have given you * * * * * * *
Thank you Ms. Malou and Mr. Ahmed, your service is a complete package of Awesome customer service, our effort to came all the way from sharjah was absolutely worth it. Explaining step by step and updating us every single status of application makes us feel how professional you're in your field, and everything is properly handled. till next time again, Job well done, keep it up.
12:41 26 Feb 19
Its was amazing agency ever very specific about the time the. Price of the visa. And they mad the service very quick
10:29 09 Mar 19
Reliable place to get your job done. I have been assisted by Aldrich many times and the reason why I keep coming back to Zabeel is this person's professional attitude, prompt service & dependability to get the task done. Thank you Aldrich. Also, thanks to Ahmed who assisted me efficiently for a recent job. I'll return to this place for more!
08:17 08 Apr 19
Zabeel Start Travel & Tourism have a good service. They approach customer in a good way. They make sure to provide the best service to their customer especially Mr. Ahmed Ibrahim who is very attentive and alert to reply on our inquiries.
07:40 09 Apr 19
Tried calling few agencies, but was not satisfied with their customer service. I have to say Ms. Sumaira has been really helpful and professional. All queries were answered and very prompt.Highly recommended.
15:50 15 Apr 19
Great service. Great people. Very welcoming. I recommend this agency for all tourism/visa work. They have constantly kept me updated with my application. Immediate replies when I throw questions through WhatsApp. 10/10👌👌. Special thanks to Mr. Mohammad Kassim.
13:37 17 Apr 19
Very good services. I recommend. The employees are very responsive and polite. I was diverted to Sumaira for Chinese visa services and she fulfilled my request in time. Thank you!
08:21 22 Apr 19
The agent named Ahmed was very helpful all through out the process. The turn around time was quick and provided me with all the necessary information for the visa processing. Their pick up service was excellent as they managed to pick it up even if our office is quite far.
19:16 24 Jul 17
Professional and reasonably priced. I used them for Russian visa processing and I must say these guys are good. I hope they start collection and delivery facility in Abu Dhabi.
17:07 12 Sep 17
Very convenient and helpful team, but the prices for processing vises it could be a little over the normal embassies price.
04:35 26 Oct 17
Zabeel travels is the fastest for visa processing, specially Mohammed Arif ali he is good at his job and very kind.
10:44 01 Jan 18
An extremely wonderful experience to deal with a very helpful and service oriented staff. Made the process look to easy and simple. Strongly recommended for all other country visa requirements.
09:27 22 Jan 18
I have had a brilliant experience with organising my visa thru them ... Right from the courtesy offered over the phone to the visit ... Great work and keep it up !
13:25 08 Feb 18
Aldrich was absolutely professional. He updated me all through out the process. It was just a bit of a hassle at first for the interview and the paper details but was sorted out very quickly! I recommend this Company to anyone whose going to Russia. The Courier guy was so rude, he hasn't called me earlier in advance to have my dosh ready(cash). Aldrich has sorted it out over the phone with the courier guy. Very impressed and satisfied with the Team, will come back again.
05:33 18 Apr 18
The visa service from Zabeel Travel & Tourism was excellent. Nilla in particular was great - she got in touch immediately and made the arrangements straight away with little fuss. We were surprised to receive our Chinese visas within the week. I would highly recommend using them for any visa needs.
Thager Al Rafedain
05:52 30 May 18
I liked the concept of updating the client in every progress of the visa application although there was a bit hassle during the process as things happened unexpectedly with consulates however the team managed it well. A big thanks to Mr. Aldrich who assisted me all through out. Good job and for the rest of the team, thank you. Highly recommended.
08:52 17 Jun 18
Amazing services.......Few days ago i apply for Oman visiting visa and they make it done within hours. 🙂 and also the payment was easy.
07:58 01 Oct 18
Amazing support system. Thank you for giving me peace of mind in helping process my wife’s travel visa requirements. Pretty seamless from start to finish.
Subash Priyatharsan Karunanithi
11:42 25 Mar 19
Very quick and reliable service. Mr. Zaid from the sales team was very helpful. I was one star away from perfection because you people need to look up with the pick-up and drop services, otherwise all good. I'd totally recommend to a friend.
Nihal Ananda Perera
12:18 09 Apr 19
Dear Zaid, Aldrich and all, This is to inform you that I have now received my Austrian Visa. Many thanks indeed to all your assistance. Your input was very professional, which I experience a rare commodity these days ! .Will return to you definitely for my future traveling/Visa requirements. Keep up the good work.
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