Thank you Ms. Malou and Mr. Ahmed, your service is a complete package of Awesome customer service, our effort to came all the way from sharjah was absolutely worth it. Explaining step by step and updating us every single status of application makes us feel how professional you're in your field, and everything is properly handled. till next time again, Job well done, keep it up.
In the beginning i thought this is not real because it is too good to be true... but when i called them and their driver came and collected the papers for the Visa, and when the next Day Karen from customer service called me to say application is submitted, then when the agreed deadline approached Sumaira from customer service called me giving me the good news that Visa is out.... i laterally had ZERO effort in this Visa Thanks to Zabeel Star ... Well done guys its a shame there are only 5 stars I would have given you * * * * * * *
This was my first time out using a travel agency and let me tell you the experience I had with Ms. Karen was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all my questions, her follow-up great, and very detailed oriented. All documents was clearly identified which made my application a hassle free. I cant thank Ms. Karen enough for this amazing experience. I will always recommend Zabeel Star Travel and Tourism here in UAE for next trip and looking forward to work with Ms. Karen always for my next destination.
Most personal, professional service. They have extensive reach inside UAE and at all embassies great relationships. Last years these guys handle all my personal and company Visa matters and I could not be happier. I have recommended them over and over. The guys Aldrich and Amin will work for you tirelessly until your case is resolved. Even when I had issues late at night, even on a weekend, they were available ready and willing to assist. Nothing beats that. Thanks always guys and keep up the great work.
I came across Zabeel star travels while I was searching online for a good travel agency to help me process my visas to multiple countries, I personally visited the office and met Ahmad and he explained all the stuff and instantly did my paper work, he followed up with me regularly and made sure my documents were complete and applied on time , I have received two visas to the countries I wished to travel and awaiting the other two.. Ahmad is like a family to me now he helped me saved my time and guided me with the correct process:) I highly recommend if you are looking for travel services you shld go to zabeel and especially to Ahmad:)
Thank you Ms. Karen from Zabeel Star Travel who assisted me with my Russian visa smoothly. It was a last minute decision and I must say very limited time but she gave me assurance of getting the visa done ON TIME. I must say exceeded my expectation. Well done to this agency and staff who’s very helpful. Will surely recommend to others. Thank you once again.
Zabeel star provides excellent service and their staff gives prompt responses to any queries. I personally would like to thank Mr. Aldrich and Mr. Arif they both ensured that my application was flawless for UK and US Visas. I strongly recommend Zabeel Star for all visa services.
I requested for Russian Visa with Zabeel.They were excellent and Ms Karen was assisting and updating me. I genuinely recommend her for visa related purposes. I am also planning for other country visas and will definitely use this agency for visa to other countries.
Excellent experience! I got my Thailand visa in 2 days, Karen is very professional and great customer service! I am Very satisfied and will definitely use Zaabeel Travel again. God bless you Karen keep it up!!!
I had an awesome experience. I just browsed their website and the next day I have received a followup call. Following day a messenger from Zabeel Star was present in my office to collect my documents. On the sixth day of collecting the documents, my passport was delivered with visa stamped. Excellent service. Keep it up.
Did my Russian Visa with this company. Super quick, professional and convenient. Ms Neela was assisting and updating me. Totally recommended for visa issues. Planning couple trips ahead and will definitely use this agency to assist me.
I had a wonderful experience getting my Egypt visa done from the Zabeel Star. It is not very often that one has a good experience getting visa procedures done. Unlike others, the Zabeel team asked precisely just the set of documents required when I called. I preferred visiting the office personally as I wanted to see for myself if I am handing over my passport to a professional travel agency. The team is warm and friendly and they work with an intention to assist the best way possible. They seem to have a desire to provide the best customer service. The Visa fees were very resonable and the Visa was handed over to me on the promised date (just within 5 days) and the email and message alerts keep me updated. I wanted to collect my passport and visa once it was ready and the gentleman waited in the office for an extra half an hour after closing time, just so that I could collect it that evening. It has been a positive experience and i'm sure I'll contact Zabeel Star for any future visa and travel requirements. Keep up the good work.
I wish there are more stars! Thank you Zabeel Star Travel & Tourism Specially to Ms. Karen Riomalos Thumbs up for the good service, quick responses to inquiry, accommodating and most of all the visa came out on promised time. I'm 100% satisfied.
It was great to do business with you. Very professional staff,I would like to thank Ms Karen for her help and support, I got the visa on time as promised.Definitely,will do business with you in the near future
My first time using Zabeel. I was a bit sceptical but the agency delivered as promised. The collection and delivery of my documents was prompt and using the Express service Zabeel got my job done the next day. Keep it up and good work Aldrich and Team.
Excellent service & customer support. Very prompt in replying to queries & keeps the information crystal clear.Made good on the promise of pick up & delivery & 100% accuracy on the committed date.Karen was excellent. You must use their services to experience “Customer Care”.
Honestly I prefer them over any other tourism company!There commitment is great, the follow up and clarity is superb (Aldrich) is an amazing guy who made the process of obtaining a visa smooth and easy
I liked the concept of updating the client in every progress of the visa application although there was a bit hassle during the process as things happened unexpectedly with consulates however the team managed it well. A big thanks to Mr. Aldrich who assisted me all through out. Good job and for the rest of the team, thank you. Highly recommended.
Many people can render good services at a higher cost but it is difficult to get a reliable supplier and good services at reasonable price. Zabeel Star travel and tourism is a real star in the Tourism industry. I have to say thanks to all of you and Mr. Mohammed Qassim, I appreciate your kindness and professionalism.
Zabeel Star is the best Travel and Tourism service in the UAE. All of experience staff are working there and very good service, fast and very professional team. I recommended to anyone planning to apply for anywhere.Great personality Mohammad Qasim thanks to miss karen and Mr Arif.
The visa service from Zabeel Travel & Tourism was excellent. Nilla in particular was great - she got in touch immediately and made the arrangements straight away with little fuss. We were surprised to receive our Chinese visas within the week. I would highly recommend using them for any visa needs.
The best customer service and amazing team!🌸 Big big thanks for Nilla. She is so professional and polite. I got my visa on time Definitely will come back to you for other visa services. And Definitely I will recommend Zabeel Star Travel agency to my friends and people I know.Thanks Nurzhamal
Amazing services, fast, supportive, felxabile, friendly and multinational staff and so kind, they understand all the processes of any visa requirements, Highly recommend to everyone.Thank you for your great services😊خدمة ممتازة .. موظفين ماهرين .. احسن شركة سياحة تعاملت معها بالامارات.. خصوصا في خدمات الفيزا .. بشرحهم لاي شخص محتاج مساعدة في استخراج فيزا اي بلد .. ميرسي علي الخدمة السريعة و البساطة في التعامل
Zabeel Star is the best Travel and Tourism service in the UAE. All of experience staff are working there and very good service, fast and very professional team. I recommended to anyone planning to apply for Thailand, Singapore or Malaysia visa.
Aldrich was absolutely professional. He updated me all through out the process. It was just a bit of a hassle at first for the interview and the paper details but was sorted out very quickly! I recommend this Company to anyone whose going to Russia. The Courier guy was so rude, he hasn't called me earlier in advance to have my dosh ready(cash). Aldrich has sorted it out over the phone with the courier guy. Very impressed and satisfied with the Team, will come back again.
The service exceeded my expectations in terms of professionalism and response compared to other agencies. I needed an urgent visa to India last week and they managed to really help me out, got everything together for me in a couple of hours and the visa in two days! Was entirely seamless for me. Just put in my Schenghen visa with them now, application process was very quick and easy.Highly recommend their services Thank you!!!
The best office I have ever deal with. From the first time i called them they give me all requirement i need. Then they follow up with me. They fill the application and complete all the requirement then they submit it to the consulate without my attendance. I really appreciate their work and its very easy and comfortable
I approached Zabeel Star for an urgent Visa process with just 4 days in hand and they delivered me the Visa in 3 days promptly 👍. One Mr. Aldrich was very kind enough to even give me a discount and Mr. Arif constantly kept in touch with the Visa status and handed over the visa promptly.
Incredibly proactive & professional Mr. Arif working at Zabeel Star Travel & Tourism is truly a pleasure to work with. I found the company details on social media and simply placed a called and spoke to Mr. Arif.He listened to my request patiently and offered me prompt service for Chinese visa application, within the next 2 hours of us speaking.A messenger from the company collected my documents and gave me a receipt of payment and I was informed my passport will be returned with the stamped visa on 29th Nov. I did not have to call or follow up with anyone at their end as I was pleasantly surprised to receive my visa stamped passport, a day earlier than promised. It has been an absolute pleasure to work with Mr. Arif and Zabeel Star Travel & Tourism. I recommend it highly for anyone looking for quality and effective service. Thank you for your services.
Zabeel Star is easily the best travel and tourism in the UAE. The ease and comfort with which they serve you is inspiring. Whether it’s a visa requirement or a booking, they will do it. And in particular Mohammad Kassim is a dream to work with. Has never let me down on a deadline request ever. He’s the star of Zabeel.
High level of professionalism in processing my transactions, and the clarity of given information have made my experiences in dealing with them the best of its kind. Consequently, I am providing this feedback to highlight the remarkable performance of Mr. Aldrich C. Bazan, who has always assisted me in my travel plans. Your professionalism and valued efforts are much appreciated.